Privacy Policy

Last updated: April 16, 2026

At aZentra, we are committed to protecting your privacy and safeguarding your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Name, email address, phone number, and company information
Business and marketplace account details provided for service delivery
Technical information such as IP address, browser type, and device information
Communication data including enquiries, emails, and support requests
Website usage data to improve user experience and service performance

2. How We Use Your Information

Your information may be used to:

Provide and manage our E-commerce support services
Respond to enquiries and customer support requests
Improve our website, services, and operational processes
Send important service-related updates
Maintain security and prevent unauthorized access or fraud

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only when necessary with:

Authorized employees and service providers for service delivery
Professional advisors and partners assisting in operations
Authorities if required by law or legal obligation

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your information
Withdraw consent where applicable

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form.